Saturday 18 October 2014

"Affiliate Programs to Avoid"

As an affiliate marketer of Internet dating services, I'm always on 
the lookout for good quality dating sites and products to offer my 
single visitors. Merchants help me out when they let me know 
about their new products and affiliate programs. 
 


I was therefore thrilled when one of my friendly affiliate competitors 
got in touch to tell me that he'd started his own Internet dating 
service and affiliate program. 

Having launched a community membership site myself last year, 
I could fully appreciate the huge amount of time and money my 
friend had invested to develop this new site. He was justifiably 
proud of his accomplishment and I was excited by the prospect 
of having a product to promote that would benefit everyone - 
my customers, my friend and myself. 

Unfortunately, it didn't quite work out that way. 

The first stumbling block was the low commission he offered. His 
top rate was 30%, with no commissions on recurring sales. 

This puzzled me. As an affiliate marketer of dating programs, he 
should have been aware that new sites offer at least 50% on 
new and recurring sales to entice good affiliates to sign up. If 
commissions on recurring sales are not offered, then the rates on 
new sales should be increased to between 70 and 100 percent. 

In most cases, his affiliate program would have struck out for me 
at that point. However, as this was my friend's site, it occurred to 
me that perhaps his product was so unique that the potential for 
high volume sales might offset the lower commission. Hoping for 
the best, I continued my review.

When I got to the site, the first thing I noticed was '6 registered 
members' prominently displayed at the top of the homepage. 
That normally wouldn't be a problem, except for the fact that my 
customers are looking for friends and soul mates. If I send them 
to a site where there are only six people to meet, they'll likely be 
disappointed. Worse, by wasting their time, they lose trust in my 
judgement and then I will lose them as customers.

That's not good. My customers are literally my bread and butter. 
Giving them what they want and expect is how I stay in business. 
Paying for traffic that I send to a merchant site where there is 
nothing to buy, will put me out of business. 

(This is how a membership site should be structured. When 
starting a dating service, the merchant pays for advertising to 
bring people to their site. To entice visitors to sign up as members, 
he will initially offer his services for fr*ee. When the database is 
large enough to attract paying customers, the affiliate program 
manager then invites potential affiliates to join their program.)

Although my friend's program had already struck out for my customers 
and me, I was still curious, so I kept on looking. 

Next I clicked on a link labeled 'Dating Resources'. Expecting to find 
Internet dating tips and advice, I found links and banners pointing 
to Lavalife, FriendFinder and other affiliated dating sites instead. 
When I asked him about placing affiliate programs on his site, my 
friend said he simply wanted to supplement his income until the 
dating service got *rolling*. I can understand his motivation. However, 
what he doesn't understand is the concept of customer 'hijacking'. 

As an affiliate, you pay good money to get visitors to your site. You 
presell your merchants' products and expect the merchant to honor 
their end of the bargain by making the sale and sending your 
commission check. You don't pay for the merchant to send YOUR 
customers to THEIR affiliated merchants.

I didn't need to look any further. I told my friend that I would hold 
off on signing up and why. Fortunately, he understood and has already 
alleviated some of the problems I mentioned. 

Knowing when NOT to sign up for an affiliate program can sometimes 
be a tough call. However, you can simplify the process considerably. 
Put yourself inside your customer's head. If the product won't work 
for them, the program strikes out. Simple as that.

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